Home Health Hub

Terms and Conditions

Last Updated: October 2025

Welcome to Home Health Relief. By using our website, booking a service, or purchasing a digital product, you agree to the terms below.

1. Services

Home Health Relief offers in-person and virtual home care services in the Houston, Texas area. All bookings are subject to confirmation and availability. Virtual services are provided online and are not a substitute for medical care or emergency assistance.

2. Payments and Refunds

All payments are made securely through our website before services are confirmed.
Prices are clearly listed before checkout.
Cancellations should be made at least 24 hours in advance.
Refunds for missed or canceled appointments are considered on a case-by-case basis.
Digital product sales are final unless otherwise noted.

3. Communication

By submitting a form, text, or booking request, you consent to receive communication from Home Health Relief regarding your services or purchases. You can opt out at any time.

4. Digital Products

All digital downloads, guides, or online materials are for personal use only. They may not be copied, shared, or resold without written permission from Home Health Relief.

5. Limitation of Liability

Home Health Relief provides non-medical care and support services. We are not responsible for any injury, loss, or damage resulting from service use, website information, or third-party links. Always consult your healthcare provider for medical concerns.

6. Website Content

All text, images, and materials on this site belong to Home Health Relief. You may not reproduce or distribute content without written consent.

7. Service Area

Home Health Relief is based in Houston, Texas, and serves clients within the surrounding area. Virtual services are available statewide unless otherwise restricted.

8. Changes to These Terms

We may update these Terms at any time. Continued use of the website means you accept the revised terms.

Contact Information

For questions about this policy or your data, reach out anytime:
📧 homehealthrelief@gmail.com
📞 281-258-3674

Return and Refund Policy

Last Updated: October 2025

At Home Health Relief, we take pride in providing reliable, compassionate care and professional service. Our goal is to ensure every client is satisfied with their experience.

1. Home Care Services

Cancellations:
Appointments may be canceled or rescheduled with at least 24 hours’ notice without penalty.
Late Cancellations:
If you cancel less than 24 hours before a scheduled visit, a cancellation fee equal to 50% of the service cost may apply.
No-Shows:
If the caregiver arrives and the client is unavailable or declines service without notice, the full service fee will be charged.
Service Concerns:
If you are unhappy with a service, please contact us within 24 hours of your appointment. We will review your situation and do our best to resolve it — either by providing a partial refund or scheduling a make-up session, depending on the circumstances.

2. Virtual Services

Rescheduling:
Virtual sessions can be rescheduled up to 12 hours before the appointment at no cost.
Technical Issues:
If a session cannot take place due to technical problems on our end, you will receive a full credit or reschedule option.
Missed Sessions:
If a client misses a scheduled virtual session without notice, the session will be considered completed and is non-refundable.

3. Digital Products (eBooks, Guides, or Online Materials)

All digital product sales are final, since they are instantly delivered and non-returnable.
If you experience a technical issue accessing your digital product, please contact us at homehealthrelief@gmail.com, and we’ll make sure you receive your purchase.

4. Refund Process

If a refund is approved, it will be issued to your original payment method within 5–7 business days.

5. Contact Us

If you have any questions about cancellations, credits, or refunds, please reach out:
📧 homehealthrelief@gmail.com
📞 281-258-3674